Terms & Conditions

1. Agreement

These terms govern your use of orvexiqlabs.com and any services provided by Orvexiq Lab unless a signed statement of work says otherwise.

Where a signed agreement and these terms conflict, the signed agreement wins.

2. Services

We provide product strategy, design and related engineering support. Scope, deliverables, timeline and fees are defined per engagement in a written statement of work.

Anything not listed in that statement is out of scope until both parties agree otherwise in writing.

3. Client responsibilities

You agree to provide timely access to people, systems and information we reasonably need, and to nominate one person who can make decisions on your behalf.

Delays in feedback or access shift the timeline by the same period.

4. Fees and payment

Fees are stated in the statement of work. Invoices are due within fourteen days unless agreed otherwise.

Late payment beyond thirty days entitles us to pause work until the account is settled.

5. Intellectual property

On full payment, ownership of final deliverables produced specifically for you transfers to you.

We retain ownership of pre-existing tools, frameworks, design systems and know-how used to produce them, and grant you a perpetual licence to use those elements within the delivered work.

We may reference the engagement and show non-confidential work in our portfolio unless you tell us in writing not to.

6. Confidentiality

Each party keeps the other confidential information private and uses it only to perform the agreement. This obligation continues for three years after the engagement ends.

7. Warranties

We perform services with reasonable skill and care consistent with professional standards. We do not warrant that any design will achieve a specific commercial result.

8. Limitation of liability

Neither party is liable for indirect, incidental or consequential loss, including loss of profit or data.

Our total liability for any claim is limited to the fees paid for the engagement giving rise to it.

Nothing here limits liability that cannot be limited by law.

9. Termination

Either party may terminate with thirty days written notice. You pay for work completed and costs committed up to the termination date.

Either party may terminate immediately for material breach that is not remedied within fourteen days of notice.

10. Governing law and contact

These terms are governed by the laws of the jurisdiction stated in the statement of work, and the courts there have exclusive jurisdiction.

Questions: info@orvexiqlabs.com.